Legal

Privacy

This page explains how we use the photos and details you share when you request a commission, and your choices about website tracking.

What you send

The commission form collects your name, email, optional phone number, pet details, a message, and the reference photos you upload.

How it is used

Photos and notes are used only to quote, paint, and communicate about your commission. They are stored in a private Cloudflare R2 bucket and emailed to the artist. They are not sold or used for advertising.

How long it is kept

Submissions stay available while a commission is active. Older files may be deleted after delivery, or kept as an archive of the finished work if you do not ask otherwise.

Showing finished work

Finished portraits may appear in the gallery. Customer reference photos are shown only with permission. Ask if you would prefer a piece not to be shared.

Payments

Payment is handled through Stripe. A deposit is charged when you book, and the remaining balance when the portrait is ready to ship. Stripe processes card, Apple Pay, and Google Pay details. This site does not store payment card numbers. The private studio page, where those links are sent, is limited to the Cloudflare account that administers this site. Customers do not sign in there.

Analytics

If the site is proxied through Cloudflare, privacy-first Web Analytics may measure page performance. It does not use advertising cookies.

Advertising cookies

When advertising tracking is enabled, Meta Pixel shares page visits and successful commission-request events with Meta to measure our Facebook and Instagram ads. Meta receives browser and device information, your IP address, the page URL, and cookie or ad-click identifiers, and may use this activity to personalize ads under itsPrivacy Policy. Automatic advanced matching may also use contact details you enter, such as your name, email address, or phone number, to match activity to a Meta account and improve ad measurement. Meta's automatic page and product information feature may collect details such as page content, reviews, and pricing. We do not attach uploaded reference photos or freeform commission messages to our page-view or request events. The Pixel does not run on the private studio or payment pages.

For visitors identified as being in the United States, advertising tracking starts automatically unless you have opted out or your browser sends a Global Privacy Control signal. We use Cloudflare's approximate country detection to choose this setting. For visitors elsewhere, including the EU and UK, or when we cannot determine your location, advertising tracking stays off until you accept.

Do Not Sell or Share My Personal Information to turn off advertising tracking in this browser, or use “Cookie settings” to change your choice. Opting out stops future events and clears this site's Meta cookies. It does not remove information already received by Meta. You can still use the whole site after opting out. An opt-in lasts up to six months; an opt-out stays in place until you change it or clear browser storage. Choices apply to this browser on this website; repeat your choice on other browsers or devices. If your browser blocks preference storage, a choice applies only to the current page. A Global Privacy Control signal overrides an opt-in and keeps advertising tracking off.

Contact

Questions about your data:[email protected].